Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Since each cap is custom embroidered to order, please allow additional processing time during peak seasons or promotional periods.
Shipping Methods & Delivery Times
| Method | Delivery | Cost |
|---|---|---|
| Standard (US) | 5-10 business days | Free over $50 / $5.99 under $50 |
| Express (US) | 2-4 business days | $12.99 |
| International | 10-20 business days | Calculated at checkout |
Free Shipping
We offer free standard shipping on all US orders over $50. No coupon code needed — applied automatically at checkout.
Order Tracking
Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at support@diprr.com within 7 days. We will arrange a replacement if needed.
Questions?
Contact us at support@diprr.com.